Corporate Profile
Belize Water Services Limited (BWS) is the national water and sewerage utility that was vested with the Assets and Liabilities of the Water and Sewerage Authority (WASA) in March 2001. The company has issued share capital of forty million (40,000,000) shares with the Government of Belize (GOB), the majority shareholder, owning approximately 83% of the total shares; the Social Security Board holds 10% and the remaining 7% is held by some 1,500 minority shareholders.
BWS is a regulated utility - the regulatory controls include a statutory regulator, the Public Utilities Commission, the Water Industry Act (2001) and related Statutory Instruments, an operating license issued by the PUC and a Codes of Practice which is agreed by the Regulator and BWS and updated periodically.
Belize Water Services Limited operates in licensed service areas, serving all the municipalities of the country as well as some 45 villages. As at March 2023, BWS serves over 65,000 connections or approximately 294,000 consumers, with a total average water demand of approximately 240 million US gallons per month. Over 60% of the water supplied is produced using conventional water treatment processes with rivers as the extraction sources. Satellite water wells are used for the majority of the other water systems; however, on the islands of Ambergris Caye and Caye Caulker, BWS distributes water which has been treated by Reverse Osmosis, an engineered process for converting sea water to drinking water.
Since its inception, BWS has continuously invested in improvement of assets and implementation of improved procedures and controls to increase its efficiency. In performing all the various investment projects, most of which are expansions or improvements to water systems, BWS focuses on the requirements of our stakeholders, including our Customers, Employees and Shareholders.
Fundamental to meeting the company’s vision, both in the short and long term, has been the initiation of a holistic strategic approach towards improving the Company’s performance. This broad-based strategy, utilizing a structured approach to balance and align initiatives and metrics, provides the Company with a firm platform which builds on achievements and aims to achieve further objectives in the coming years.
The Company’s head office is in Belize City, and it administrates operations via eleven (11) offices across the country.
Our Mission
To improve the lives of consumers by delivering cost-effective and sustainable supply of high quality water and wastewater services, in an environmentally and socially responsible manner, promoting employee excellence and providing a fair return to our shareholders.
Our Vision
The leading utility in the developing world, delivering excellence to stakeholders through highly trained, courteous and empowered staff.
